Troubleshooting
Scenario: When adding or editing an event name, the event name does not save, or does not save correct. Problem: We only allow normal charters and numbers ...
Mon, 20 Jun, 2022 at 1:27 PM
Troubleshoot creating a single ticket
Thu, 16 Jun, 2022 at 11:58 PM
The following errors can occur when editing a date of an event. Start Date & Time Invalid. End Date & Time Invalid. Ticket sales cut off informa...
Mon, 20 Jun, 2022 at 1:10 PM
Scenario: When I share my event link, or past my event link into the browser and navigate to the event page, I receive a error message or when I click thro...
Mon, 20 Jun, 2022 at 1:27 PM
Scenario: When trying to delete a ticket form the Event Management Dashboard. I cannot delete a ticket Solution: We do not allow tickets types to be de...
Mon, 20 Jun, 2022 at 1:32 PM
We give event organizers the option of adding their company logo and details onto emails their customers receive that relate to ticket sales. To add or ed...
Tue, 21 Jun, 2022 at 1:54 PM
Scenario: When my customers purchase tickets they are not receiving it by via email. Problem 1: Tickets are going to spam folder. Solution 1: Ask...
Tue, 21 Jun, 2022 at 2:20 PM