Account Setup

Setting up your account
Before creating an event and tickets, some important details need to be added to your account.  These are details are needed for you to collect payments a...
Tue, 13 Sep, 2022 at 1:39 PM
Navigating your event dashboard
The Event Dashboard provides event organizers with a comprehensive set of tools and features to manage their events efficiently. By leveraging these feature...
Thu, 22 Jun, 2023 at 1:31 PM
Receiving Payment from your customers
Event organizers have two payment options for customers: manual EFT and Payfast. Manual EFT requires customers to make direct bank transfers using their pro...
Thu, 22 Jun, 2023 at 1:21 PM
Navigating your event organiser dashboard
The Event Organizer Dashboard on Mi-id provides event organizers with a centralized hub to manage their events, company details, and account-related activit...
Fri, 23 Jun, 2023 at 11:32 AM
Setting your app PIN
Mi-id offers two separate web applications for event organizers: the Ticket Scanning App and the Box Office App. These applications provide functionalities ...
Mon, 24 Jul, 2023 at 9:34 PM
Why is my subscription not updating?
One of the main reasons for subscriptions not updating is that you can only update a subscription once every 24 hours. If you have just activated a brand ...
Fri, 24 Nov, 2023 at 8:28 PM