As an event organizer, you have the option to allow customers to make ticket purchases via manual Electronic Funds Transfer (EFT). This guide will provide you with step-by-step instructions on how to manage manual EFT payments for ticket purchases on your event dashboard.


Step 1: Enable Manual EFT Payment Option

  1. Access your Event Management Dashboard.
  2. Navigate to the payment details in the top right hand navigation
  3. If you want to offer the manual EFT payment option to customers, ensure the relevant fields for Bank Name, Account Number, Branch Code, and Account Holder Name are provided. Note: Providing these details enables the manual EFT payment option during the ticket purchasing process.

Step 2:  Purchasing of Tickets

  1. When customers select the manual EFT payment option, they will be promoted to make a eft payment through their banks

Step 3: Approval and Confirmation Process

  1. Once a customer has made a ticket purchase via manual EFT, you will need to manually verify the payment in your bank account.
  2. Regularly check your bank account for incoming payments related to manual EFT purchases.
  3. Once the payment is received and verified in your bank account, access your Event Management Dashboard and navigate to "Manual EFT Approvals".
  4. Find the specific manual EFT purchase on the page and mark it as approved or confirmed to complete the purchase process.


Additional Information:

  • Manual EFT payments require customers to make the payment using the provided bank details (Bank Name, Account Number, Branch Code, and Account Holder Name).
  • The approval process involves manually verifying the payment in your bank account before marking the purchase as approved on the "Manual EFT Approvals " page


Summary: 
By following the steps outlined in this guide, you can effectively manage manual EFT payments for ticket purchases. Enable the manual EFT payment option by providing the necessary bank details, and approve purchases once the payment is received and verified. Offering the manual EFT payment option provides flexibility for customers while ensuring a smooth ticket purchasing process for your event.