To create and sell tickets, you need to first create an event. Tickets will later be added to the event via the Event Management Page.
To create an event follow the steps below:
1. Navigate to the Events section of the website.
Click on the "Events" link in the left-hand navigation.
2. Fill in your event name, a short description, and a long description.
These are required fields. It is recommended that you add as much information in the "Long
description" as possible. Things like what artists will be performing, what food will be on sale and extra information on ticket types should be added here.
Tests have proven that the more information that displays in the event's long description, the higher the chances of a customer purchasing a ticket.
3. Add your event images
These images will display on your event page and on the tickets customers purchase for your event. Be sure to use well-designed, crisp, clear images. Only standard image formats can be uploaded like png, jpegs, or gifs.
Once you are happy with your event thumbnail click the crop button to set the image.
⚠️ Should no images be added, your event will not display in search results.
4. Select if your event will run over a short period of time or multiple days
We allow the option to have a date picker display when a customer purchase tickets or a list of available tickets. (See screenshots below).
If you would like the event page to display your tickets in a date picker format, select "True". If you would like your event page to display tickets as a list, select "False". See examples of the layout option below.
Default layout for event page
Multi Day format for event page
4. Select the dates your event will run and ticket cut-off days
Choose the start and end dates and times of your event. If you choose a starting date in the past or an end date that is before your starting date, you will not be able to proceed. The start and end dates should be the duration of your event.
The ticket sales cut-off date will be the day you would like to stop selling tickets. Once this date is reached, tickets will not be available for sale on the platform. You can choose to extend these dates by editing the event at a later date.
5. Add extra information about your event.
You can add extra information on your event. These details will display on the event page.